Who is responsible
GENIEVEST LIMITED, company number 17048633, is responsible for personal information it uses for its own business correspondence. You can write to us at Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, UK, BH16 6FA, marking your letter “Privacy enquiry”. You can also email contact@genievest.com for privacy enquiries.
Website data & cookies
This site includes a contact form processed by Netlify Forms when hosted and enabled on Netlify. The form collects your name, email, optional company, enquiry type and message. Netlify processes submissions on our behalf to deliver and manage enquiries. There are no accounts, checkout, analytics, advertising pixels or embedded third-party media. Its code does not set cookies or use browser storage.
When the site is hosted, the hosting provider may process technical information such as IP address, request time, requested page and browser information to deliver and secure the website. Provider-specific logging, retention and international-transfer information will be added once the hosting arrangements are confirmed.
Correspondence
If you contact us, we may use the name, contact details and information you provide to respond and consider your enquiry. We rely on our legitimate interests in managing business correspondence, or on taking steps at your request before entering a contract where that basis applies. Records may also be kept where a legal obligation requires this.
Providing enquiry information is voluntary, but without enough detail or a return address we may be unable to respond. Please limit information to what is necessary for your enquiry.
Sharing & retention
Information may be accessed by people authorised to handle company correspondence and by relevant service providers or professional advisers where needed for that purpose, or disclosed where required by law. This website does not sell personal information or make automated decisions about visitors.
Correspondence is retained only as long as needed to address the enquiry, manage any resulting relationship and meet applicable legal or record-keeping obligations. Relevant criteria include the nature of the enquiry, contractual duties and any outstanding dispute. Hosting-specific details remain subject to the confirmed provider arrangements described above.
Your rights
Depending on the circumstances, you may request access to, correction or erasure of your personal information, restriction of its use or data portability.
You have the right to object to processing based on legitimate interests. If consent is used for any future processing, you may withdraw it without affecting the lawfulness of earlier use.
Send privacy requests to the registered office above. You can also complain to the UK Information Commissioner’s Office through ico.org.uk/make-a-complaint.
Changes to this notice
We will update this policy when our use of personal information changes. Any new brand-specific service will have privacy information covering its own features and data use.